Terms & Conditions
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keen2learn Terms & Conditions of Sale
Conditions of Use
Making a purchase has been made as easy as possible for you. Just browse through the product lists – or use the search function, until you find what you want. Click on Add to Cart and then enter the quantity that you require. A running total will appear of what you have ordered in the shopping cart information box.
You can continue to add, amend or remove more items to your order at your leisure as it is not confirmed until the secure page when you will be asked to enter payment details. After you have finished your selection, click on “Checkout” and you will be asked for a few details that we need to be able to satisfy the order. -
Payment & Currencies
We accept payment by most major credit and debit cards. These are processed online using the Sage Pay (Protx) secure payment service. Prices are shown in Pounds Sterling (£). VAT is added at the standard rate.
The security of the service can be verified when you enter the secure server (via the order area) by clicking on the padlock which will appear on the bottom of your screen. This will supply details of the certificate we use and its authenticity.
If you have any queries about making payments please contact us by email at email@example.com
Shipping and Handling
All orders are shipped via Royal Mail or a carrier. If no one is available when the carrier tried to deliver your order you may need to collect it from the local depot a card will be left with instructions on what you need to do.
For more information, please read our Delivery Details page.
Return of Damaged or Faulty Goods
Every effort is made to ensure your products reach you in perfect condition, but if this is not the case you should contact us within 7 days of receiving your order to arrange a replacement or full refund.
If you would like to return damaged or faulty goods, please ensure that you contact us first by e-mailing us at firstname.lastname@example.org. We will then give you a reference number and send a return postage paid label to allow you to return the goods at no cost. This guarantee does not affect your statutory rights as a consumer.
For security reasons we take payment from your card when you order the goods. If you want to cancel the order before the goods are delivered we have to apply a 10% handling fee to cover the charges applied by the banks.
VAT is included at the standard rate. Should you require a VAT receipt for your order please request this by e-mail and quote your order number.
Return of Unwanted Goods
We guarantee your satisfaction with all goods that you purchase from Keen2learn. If in the exceptional event that you are not happy with your purchase for any reason you should contact us within 10 days of receiving your goods at email@example.com to arrange a full refund. Unwanted goods must be returned to us in their original condition and packaging within 14 days. Refunds will be made within 30 days from the goods being received by us.
Please note that we reserve the right to refuse returns of video, DVD, and software products where the item has been unsealed and we will consequently be unable to resell.
This guarantee does not affect your statutory rights as a consumer.
If you have any comments or questions about an order, or our products in general, please contact one of our customer services team by email at firstname.lastname@example.org. We will commit to resolve all customer services enquiries within 2 working days.
Keen2learn Site Operation Terms and Conditions
Please read these terms and conditions carefully before using this site or downloading anything from it. By using the site, you are agreeing to these terms and conditions. If you do not agree with any of these terms and conditions, please exit this site now.
A. Information Exchanged with Keen2learn
Any and all information, comments, ideas, product suggestions or designs, names, advertising or promotional concepts (collectively, the “Information”) communicated by you to Keen2learn through this site shall be deemed to have been submitted to Keen2learn on a non-confidential, unrestricted basis and Keen2learn will be entitled to use the Information for any purpose without obligation or payment to you or any other party.
B. Downloading From This Site
This site and the intellectual property contained in it are protected by copyright and trademark law. Copyright Keen2learn, All rights reserved. Do not copy or distribute any text, illustrations, or copyrightable matter from this site except as otherwise expressly permitted by Keen2learn. Do not modify or alter any downloaded material. Any text, illustrations or other copyrightable matter (“Downloaded Material”) downloaded with Keen2Learn’s permission from this site shall be deemed non-exclusively licensed by Keen2learn in accordance with the terms described at this site. Keen2learn retains full title to the Downloaded Material, including without limitation all intellectual property rights in the Downloaded Material.
C. Disclaimer of Warranties and Liabilities
To the extent permitted by applicable law, Keen2learn disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement regarding the information and material available at or through this site. Keen2learn does not warrant the accuracy, completeness or usefulness of any information or material available at this site. Keen2learn does not warrant that features available in this site will be uninterrupted, error-free or that this site is free of computer viruses or other harmful conditions.
Under no circumstances, including, but not limited to, negligence, shall Keen2learn be liable for any special, consequential damages or injury that result from the use of, or the inability to use this site or any downloaded materials, even if Keen2learn or its authorized agents have been advised of the possibility of such damages or injury.
Applicable law may not allow the exclusion of implied warranties, or the above limitations of liability, so the above exclusions may not apply to you.
Keen2learn is owned and operated by Atticas Limited